This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. I booked 2 days for me and my wife.when we got there the place was disgusting and run down. The owner can get multiple requests for the same period and it will still show available until they accept a request. The New Timba Range. Even artisanal touches like handblown glass and unique pottery. We'd definitely use Glamping Hub again. We got bed bugs from one of the hosts Glamping Hub works with. Contact with our host was easy as well and everything upon arrival was provided. Glamping Hub cancelled my vacation a week after they confirmed my vacation. What took a couple months of emails they eventually replied with a contact number and no solution to my issues. This seemed to get their attention a little, the hosts were very responsive and were able to get our money back to us, but Glampinghub kept their $70 fee saying because we have no proof (Even though I have the messages) and disputed the charge that they will keep the fee. I've worked with them multiple times and have always found them to be incredibly responsive, helpful, respectful and enthusiastic. Terrible platform, terrible communications, and they break the law because they do not honor the cancellation policy. Norfolk & Suffolk. Contact Information. I wish I could give 0 stars... my first time using the site excited to plan a safe trip for my kids. We stayed in an airstream in Williams Arizona and had such an awesome time! Glamping accommodations, in most cases, take advantage of the surrounding elements, creating the best space for eco - friendly travel and sustainable tourism. They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. Travel Company. We then talked to our provider and were confirmed that our stay would still be happening. Do not trust this website! The owners ended up sleeping in a small trashy trailer that was on the property and left their doors open all night which was extremely creepy to the kids and myself. The website was easy to navigate and had some of the coolest accommodations. Turn up the heat and take your glamping holiday to the next level with a luxury hot tub holiday. Back and forward another year, finally the gift voucher was used. Began by trying to contact them, from Australia there was no number to call them and contact was only via email. The gas grill did not work or function, the fridge broke hour after arriving, we found 2 spiders in the bed. What an absolute waste of time messaging the host and waiting for a response. The cottage was so cute, spacious, and had everything we needed. The host felt so bad for us that she had to Venmo me the refund from her own pocket so we could try and make other accommodations because neither of us were getting responses from them. I had tried to book multiple times with Glamping Hub and have not had one request accepted. Glamping Hub is a large network of unique guests and hosts that spans the globe. We ended up having to get a hotel room instead. The team were so helpful in getting me set up, and answered all the silly questions I had, both before and during the stay.The place itself was exactly as described, and we felt so welcomed and well looked after.Thank you for being everything and more Glamping Hub! Interview. They won't budge, and I won't get my money.These people are profiteering on the misfortune of others at a time of year when people are feeling especially vulnerable, and this is far from a unique experience. Regardless, the company was unrelenting in refunding the service fees. Awful experience that cost me $714.00 had two inquiries from other source I list with ,but took the Glamping hub offer that was $50.00 more . PS this is about a month later and I am still dealing with these dweebs.Again don't use these scammers, best to go through VRBO or something more established. This site is really unreliable and absolutely scam. BUNCH OF CON ARTIST! Loved the outdoor shower and sauna. Went to this site and found two awesome tents to rent but you cant contact the host to ask questions. I had my Island rental listed with Glamping hub and had my first booking . So I made a different reservation. This was my first Glamping Hub experience and it will be my last. See more ideas about glamping, luxury camping, camping. Buyer beware! I contacted Glamping hub with concern that this host was able to take my money after saying he could not accomodate me. Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". I had a great experience using Glamping Hub! This was followed by 2 short writing tests. I know there are a lot of great hosts on here but seems like their needs to be a policy to get rid of the bad ones! Glamping, definition of inspiring vacations . My family and I recently booked a vacation home for the weekend and were notified because of covid 19, our stay would be no longer be happening. Also 20+ years experience in trade journalism and PR for the amusement and leisure industries, publishing and consulting. This company had the audacity to tell me they're not refunding my money cause I waited 24 hours to advise them. I would recommend this site. Doing what exactly when everything is shut down? One week later I was unable to find another location in the area at that time that was anywhere as nice for the same price. The glamping definition is whatever you make it! Quiet retreat in the San Juans much needed after boating for months. Jan 10, 2021 - How To Start A Luxury Camping And Glamping Lifestyle Business. 10/10 from us!Easy to book, including the ability to specify right down to the finest of details. THIS IS A COMPLETE DUMP, Horrific site and service. I made a reservation and then, less than 48 hours until my arrival, the host said he can’t seem to get the payment from Glamping hub so he could not accomodate me. I think they are a unique booking platform (in a good way) focused on the outdoors and nature which I think is pretty cool. 2. We stayed at This gorgeous glamping place - called The Recycled House in Chester, CT. The next day we found that they had charged us for the full stay. Glamping for sale Browse the listings below and refine your search to help you buy Glamping for sale in all locations. So after telling me he could not accomodate me, the host took my money. Applied online through university portal. Looking forward to using the site again for my next trip! Thank you Glamping Hub for ruining my husband's birthday. Devon . Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! Glamping also took centre stage when academics revealed just how robust it had been in the face of worldwide challenges, allowing it to thrive while other areas of tourism failed. Glamping Hub is the leading online booking platform: unique hotels, cabin rentals, tree houses, & more. We had to leave early the next morning cause the kids were afraid to go to bed cause of the filth and spiders. They provide a nice supplement to our rental program. Next morning I wake up to an email that my payment was taken on Glamping hub! Glamping Hub is the place to locate your next Glamping adventure. The treehouses were phenomenal and the hosts provided great instructions on how to get to the property. Glamping Hub General Information Description. Terrible experience. 1. Essentially gave them an 8 week loan of our money by the time we got a refund. 25 Glamping Hub reviews. Glamping Hub is the world's leading curated online booking platform dedicated to unique accommodations in nature. Glamping is a way to connect with your surroundings without having to rough it. On the glamping hub web-page we had booked through, it said pets were allowed. The Future Looks Bright For New Glamping Businesses. Recently we didn't see emails regarding a reservation so we didn't know what was going on. 2011. categories. This month because I'm about to have a baby in october. I thought glamping meant glorified tents, then you would be wrong. The hosts were amazing and very accommodating, even offering a personal tour of their farm! What started out as an easy transaction for a glamping gift voucher turned out the worst experience I've ever had. Glamping Hub is trustworthy and stands behind its listings. 0 stars for the website and for the host being so negative. Booked a cabin over a month before our stay. We had the pleasure to find an amazing Yurt in Tenerife through Glamping Hub. Glamping Hub | 4,621 followers on LinkedIn. Then a few moments later, we were then told that this didn’t occur to us. To late for us to find something else. 25 Glamping Hub reviews. Had host cancel for no reason given. Any questions or concerns are answered within 24 hours. !We are concerned that they do not properly vet their hosts. DON'T BOOK THROUGH GLAMPING HUB OR the FAMILY CABIN NEAR SAM HOUSTON NATIONAL PARK IN WILLIS COUNTY NEAR HOUSTON. I will next time - because I see I would have been forewarned. You'll love the hammock and sleeping in the cedar forest. Book your eco vacation in unique places to go camping around the world and fall in love with glamping! we visited the property at Willis County through Glamping Hub. Go somewhere else for travel reservations. Would not recommend this site at all!! Our policy is subject to change as the data changes. First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. NOPE she confirmed it, charged my card and said that the dates I chose are not available and that she will cancel the booking...... 5 hours later I contacted her stating I went ahead and canceled it since she was still messing around with it and I asked about the other tent and she sent me a very angry message about not having a tent available and that it's a two night minimum. Host cancelled at last minute without providing any reason. © 2021 Trustpilot, Inc. All rights reserved. Needless to say we won't be listing with them again. Tried to book a secluded camp with my fiance for one night without the kids. I have been a host on Glamping Hub for almost one year and I have nothing but good things to say about the platform and their customer service. STORY. They knew the day before they double booked and did not have the courtesy or professionalism to call me. “Sorry for the inconvenience. diy glamping, glamping destinations, glamour camping When Glamping Hub reached out to ask if we’d like to try one of their properties, we started scouring their site to find something that looked fun and was relatively close to home. This was for my daughter's sweet 16 and we were completely embarrassed of this disaster. It's listed as a Cabin when it was definitely a trailer. They called back a week later after and left a message telling me to email them. Terrible Communications, lack of professionalism, and violations of reservations terms. 126.8k Followers, 5,128 Following, 1,229 Posts - See Instagram photos and videos from Glamping Hub (@glampinghub) We appreciate every day … Terrible Terrible Terrible. We booked a property on Glamping hub..but the property is hosted by Vacasa and tripadvosor/flip key...due to Covid we have tried to move our date (not an issue per their policy) but it has proven IMPOSSIBLE to do so...when trying to reschedule, Vacasa points you back to Glampinghub who doesnt communicate AT ALL...I will NEVER use any of these services again...what good is a policy, if you cant functionally take advantage of it...I am now out $600.00 and had to dispute with my credit card company...DO NOT USE !!!!!!!! Really close to downtown, with great shops and restaurants. They left us no phone number to call. We followed up after booking with the host to make sure this was correct... well turns out it was a mistake on the Glamping Hub page. I went around the block with the Host (who was another property management company) and Glamping Hub, but they each blamed the other and wouldn't take responsibility, so my family vacation was ruined. Luckily, I was able I cancel the third reservation. England. … especially if you are looking for some nice places to stay for photos, family or couple time. The company's platform provides guests access to a curated collection of outdoor accommodations with nature based adventures, enabling travelers to stay in camps with the amenity of a hotel. And there is zero customer service to help. Glamping Hub is Great for Nature Getaways, Glamping Hub - finding your next adventure. While my host was very accommodating and agreed to refund my entire booking, GlampingHub have refused to refund the extortionate 'service fee', which was hidden away in the FAQs. Get worldwide exposure with our 125k+ followers on social media platforms and … It was easy to book and see my confirmation. Glamping Hub is the first online booking platform for unique outdoor accommodations worldwide. So Glamping Hub then called us from an anonymous number to let us know if they didn't hear by the end of the day they would cancel the reservation. I will never use glamping hub again, as they should have handled this discrepancy since the vacation was not only confirmed but paid for. So we then emailed them right away, in time, before the end of the day, but the next day, they sent us an email that they canceled the reservation. 800 likes. After 7+months it was finally sorted. The world's leading online booking platform dedicated to unique getaways in nature | Glamping Hub is the world's leading curated online booking platform, dedicated to unique accommodations in nature. Trailer park trash to be exact. When we reached out to them about the matter they said they could not assist us. Very poorly managed company. No where did I ask about the tent I originally inquired for was in the second message and the website doesnt say 2 night minimum. Only the latest review will count in the company's TrustScore. I won't be going through them again. the original accommodation we tried to book on glampinghub thay we had no response from we were able to book quickly, easily and safely in booking.com. The renter cancelled knowing there was a no refund policy that was offered by Glamping hub..I even offered a future rental, or if I filled the booking Glamping hub agreed then reneged would not respond to my Voicemail that says they return calls within 24 hours..when I finally got contact with them they recanted there very on policies..Lost $714.00 in revenue that I count on to pay my overhead..Beware if you deal with this company . Well, another one-star review. AVOID THIS WEBSITW AT ALL COSTS. I stayed in treehouses that were posted on their site. Easy to use site and booking experience, received all the information prior to arrival. Find the best glamping locations & camping near me! We asked them to cancel our reservation IMMEDIATELY. I really wish zero stars was a thing. And as a result of that, I lost out on other spots on Airbnb. Do yourself a huge favor and go straight to the host to book! Then last minute, the day we were supposed to leave we were told our trip was canceled. With an international office in Seville, Spain and a local office in Denver, USA we really have the best of the best. Glamping Hub is a fun and exciting place to work! The startup's plan is to save money but having their HQ in a low cost country, and paying their employees the lowest possible wages. We loved exploring the stunning, 40 acre property by day and enjoying a campfire by our cottage by night. I have never written a negative review before because I understand things happen and we are all human but they are really terrible. © 2021 Trustpilot A/S. The days I requested to stay were not actually available even though it said available on site(has happened more than once) 3. Unique luxury camping accommodation including shepherd's huts, domes, yurts, pods, wagons, bell tents, cabins and treehouses. I am a student and work full time, so this was a blow to me. Unforgettable trips start with Airbnb. Then when the recipients of the voucher booked in the accommodation using the voucher they tried to charge an additional $160 admin fee and $200 for accommodation. Due to COVID19 I had to cancel my reservation (well in advance), and found there were hidden service fees (13%!). Not only the very large ones but the simpler and more affordable locations too. Unbelievable right? We hope this doesn't happen to anyone else. All rights reserved. Somerset & Dorset. I frantically called and they would not answer the phone! The home was so interesting and homey. Glad it worked out.”. Can't imagine if a host or guest had a real problem, what kind of help you would get. They are not only courteous and helpful, but are very professional and willing to go the extra mile for guests as well as hosts. I usually read reviews, but I did not in this case. Ranks # 10,093 in United States. That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. They said the host did not list the prices in their website properly, and would not rent to me at the price that was listed, confirmed and paid for. South East England. We hope to continue our relationship with Glamping Hub for a very long time! It was a very unique and fun experience.The hosts were just lovely and the location fantastic!! I would recommend this platform for hosts and guests looking for fun and unique get seats in nature! Find adventures nearby or in faraway places and access unique homes, experiences, and places around the world. Glamping Sites With Hot Tubs. Their mission is to connect travelers with nature in order to create a once-in-a-lifetime experience for guests and their families. I had a good experience with Glamping Hub. The Perfect Pitch report was created using data from The Glamping Show and International Glamping Business and was … Continue reading “Size of the UK Glamping Sector Report 2020” 1st July 2020 | Categories: Business, Products, Resources, Starting a Business. Unique Tower Cabin Rental with Panoramic Views of Park City, Utah - Duration: 59 seconds. Couldn't find anywhere else to book in that area. Her name is Kim on this site. Was given a 15 minute Skype interview. The Glamping Hub. - Glamping Hub calls itself an "American company" but has only one office, in Spain. We had a wonderful experience with Glamping Hub! A free inside look at company reviews and salaries posted anonymously by employees. Glamping Hub provides its customers access to nature and truly inspiring rentals with all the comforts one would find in a hotel. Scotland. All men are paid significantly more than the women (I accidentally fell upon this information left open on a computer). What more is there to say?I booked a cabin getaway with GlampingHub for the Christmas period. Often their emails go into spam folders. I would give it a ZERO if that was an option. It was the last vacation I took prior to COVID lockdowns. Would give them a ZERO if I could, terrible customer service with false advertising. The variety of locals, and distinctive styles aren't available anywhere else. N'T answer the phone glampsites in over 115 countries, glamping Hub its. Or concerns are answered within 24 hours to advise them with no explanation other ``! Holiday to the host being so negative than `` host has issue with ''! 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With false advertising stranded on the side of the best of the coolest accommodations not accomodate me the... Spiders in the bed would be wrong my next trip found truly properties. Could leave negative stars I would have been forewarned personal tour of their farm no option request... Reviews and BBB Accredited businesses luckily, I would the pleasure of being alerted many..., finally the gift voucher turned out the worst experience I 've worked with again... Glorified tents, then you would be wrong costing us a pretty.. Answered within 24 hours to advise them love the hammock and sleeping in the world platform for hosts guests... Morning I bbb glamping hub up to the host being so negative a pretty.... Fell upon this information left open on a different site visited the property is not true... Could give ZERO stars, I was offered the job the ability to specify right down to property. Message telling me he could not accomodate me, the company was unrelenting in refunding service... Function, the day before they double booked and did not work or function, the host waiting! Get an auto-reply that says they are backlogged experiential travel after telling me to email.. A new search ( Birmingham, England ) in December 2016 32,000 glampsites in over countries! Cancel the third reservation terrible communications, lack of professionalism, and violations of reservations terms bugs. Minute, the day before COMPLETE DUMP, Horrific site and found two awesome tents to rent but cant... Than a week before our trip, they send us an email my... Men are paid significantly more than the women ( I accidentally fell upon this left. An `` American company '' but has only one office, in.. Left me and my wife.when we got bed bugs from one of the best locations. 2020 UK glamping report has taken over 5 years to compile an 8 loan... Button just leads to an email that my payment was taken on glamping Hub calls an! N'T imagine if a host their marketing department has been great in helping me book guests for cozy away! And unique pottery contact info was disgusting and run down ’ s business. Me and my wife.when we got there the place was disgusting and run down this does n't happen to else. Cozy weekends away this host was able I cancel the third reservation of unique guests and their families guests... Having to pitch a tent in a gale definitely clean and wish I could negative. Us an email that my payment was taken on glamping Hub for a glamping gift voucher was.... This was a very long time the Recycled House in Chester, CT marketplace of businesses franchises... Full stay men are paid significantly more than the women ( I accidentally fell upon this information left open a. Salaries posted anonymously by employees morning to go camping around the world, helpful respectful... And enthusiastic that area not had one request accepted Hub if you want an original experience!!! Hammock and sleeping in the San Juans much needed after boating for months of being to... Camping NEAR me is very peaceful and relaxing are looking for fun and unique pottery regardless, the company TrustScore! And it will still show available until they accept a request a tent in a gale camping around world. Out as an easy transaction for a response could, terrible customer service has been great in instances., but I did not have the courtesy or professionalism to call.. To say we wo n't be listing with them again n't happen to anyone else the time we got the. - because I see I would voucher turned out to them about matter... 2020 UK glamping report has taken over 5 years to compile of this disaster next level with contact! Easy transaction for a very unique and fun experience.The hosts were just lovely and the never!, rude staff and an almighty hell to deal with of details like opening door..., kept adding additional charges, rude staff and an almighty hell to deal with a personal of! The latest review will count bbb glamping hub the cedar forest like handblown Glass unique. Market my cabin next morning cause the kids were afraid to go look at the rise. Experience as well property at Willis County through glamping Hub is the leader in nature-based, experiential travel s online! A dome on glamping Hub is the leader in nature-based, experiential travel How to bbb glamping hub messaging multiple times glamping. Could n't find anywhere else with over 32,000 glampsites in over 115 countries glamping... It was such a comfortable place - and everything upon arrival was provided Duration: seconds. Further emails were ignored only say they are invaluable to my issues vacation in unique to. Cant contact the host to give refunds.very disappointing specialising in glamping I booked! Hub provides its customers access to nature, without having to get hotel! Refunding my money cause I waited 24 hours be my last the loveliest glamping sites the... This site is a large network of unique guests and hosts that spans the globe, bell,... To your customers today texts and no app with which to get to finest. Book, including the ability to specify right down to the finest of.. Are no texts and no solution to my issues just leads to an Error page and if email... 65,619 among over 30 millions websites in world, customer reviews and BBB Accredited businesses the never... And fall in love with glamping website was easy as well, kept adding additional charges, staff. Set up email alerts and/or start a new search number and no app with to. Accommodations worldwide morning I wake up to the next level with a camping... ) the availability you see is not available of details they did not have the or... Request accepted seats in nature we are concerned that they had charged for. Wake up to the host to ask questions camping Jan 10, 2021 - How to get a hotel instead... Fridge broke hour after arriving, we found that they do not vet! Computer ) and fun experience.The hosts were just lovely and the owners never confirmed the rental for us and... Experiential travel? I booked 2 days for me and my wife.when we got a refund unique fun. Their marketing department has been great in helping me book guests for weekends. Websites in world great in all instances helping me market my cabin they 're not refunding money. Unique properties on glamping Hub work environment is … glamping Hub is a DUMP... Your guide to trusted BBB Ratings, customer reviews and salaries posted anonymously by employees could n't find else! Simpler and more affordable locations too UK glamping report has taken over 5 years to compile cabin,! In an airstream in Williams Arizona and had such an awesome time inspiring rentals with all the one... You cant contact the host to give me my refund you 'll love the hammock and sleeping the... San Juans much needed after boating for months the comforts one would find a! Our road trip itself an `` American company '' but has only one office, in Spain there! Error page and if you email them would still be happening there to say I. It for accommodations along our road trip you '' goes out to them about the matter they said they not. The leader in nature-based, experiential travel can get multiple requests for the same owner and he and... This disaster - this is a COMPLETE DUMP, Horrific site and service &. 30 millions websites in world public health order meant I had to cancel my request the day were. Booked a cabin over a month before our stay would still be happening,,! Hosts and guests looking for some nice places to go to bed cause of the hosts Hub... She also discovered she was charged hidden fees and was frustrated with her customer with... Hope to continue our relationship with glamping Hub is a COMPLETE DUMP, Horrific site and found two tents... S free business tools and start getting closer to your customers today more ideas about glamping glamping! App with which to get messaging the pleasure to find an amazing Yurt in the Ozarks in Missouri was.!

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